Managed Services
(TCG Network & Server Management)

   or call  (859) 272-0080

No hardware or software to purchase!  TCG America provides enterprise monthly  managed services for your network and server(s).

TCG America provides a complete solution for supporting and managing the overall health of each server on your company’s network. Whether you need simple monitoring to ensure that your server is not only up, but running well, to full patch management and performance tuning, we offer comprehensive services to increase uptime and reduce the total cost of ownership.

Add in the monitoring of your network devices and you have complete coverage.
Achieve enterprise-class network performance at an SMB budget.

“Smaller companies are also just as dependent on their network infrastructure as are larger corporations, but they have far fewer resources to manage that infrastructure. MSPs offer a wide variety of managed network services to take the burden off large and small companies for building, maintaining, and troubleshooting networks.”
*Source: Minu Sirsalewala Network Magazine

MONITORING MANAGED SERVICES:
Although server hardware costs have dropped significantly over the last few years, the need for servers in your environment is still critical to the success of your business. Any savings you may see from your purchases however are being offset by the increasing costs of supporting these devices. This along with less IT resources, round-the-clock operations, and IT staff turnover, does not leave you time to read every event log, record issues, problems, and threats.

We understand how thin IT departments have been stretched. As your trusted advisor, our services can offer you a simplified, more efficient way to delegate some of your time consuming daily tasks you just can’t do, to a seasoned pro. We help extend your IT staff’s capabilities by becoming an extension of your team. This allows you to focus on growing your business while we look for potential Network problems before they can turn into real issues resulting in unexpected downtime and reduced end-user productivity.

• No hardware or software investment
• No database to buy or maintain
• No additional staff or increased management time
• Reduce downtime by up to 80% > Increase availability
• Minimize IT costs and expenses
• Expands your IT staff ability to focus on core business

The trick to successfully managing your network devices is to stay ahead of the problems. Also, when there are problems, be immediately notified so that they can be fixed before your end users become aware or affected by them. That is where our monitoring services come in.  By proactively monitoring all critical devices and services on your network, we are able to see problem trends start forming before they become major issues.  Studies show that proactive alerting of networked devices reduces server and network downtime by up to 80%. Another analyst report (see chart) confirmed that 87% of all server costs are in ongoing administration, performance monitoring, and tuning. This is where we step in and help drastically reduce your IT expenses. How? We do it for you
and we implement best practices to be effective and efficient. The Gartner Group reports that organizations that perform these services internally incur almost double the costs of those using an external source. They cite the costs of setting up the monitoring services, in-house skills and expertise, and the logistics of central monitoring.

• Proactive monitoring and remediation of problems and issues on servers
• Monitoring (SNMP) networked devices such as routers, switches, appliances, printers
• Report trending and diagnostic analysis of difficult to fix issues

Our monitoring solution is seamlessly integrated into our Help Desk which means that when a condition occurs, an alert is generated that automatically opens a Help Desk ticket and notifies our staff with the fault, error, or threshold exceeded. This allows us to address these issues without interrupting your staff or end users.

Get a fully integrated management suite, patch management, software delivery, remote tools, automated asset inventory, network and system monitoring and access to your own web portal.  All this at less than $95/server and/or SMTP device per month!  Get a 14-day trial for free (click here)!

PDF Downloads
Managed Services for Desktops
Managed Services & 24/7 Monitoring

Related Services

Managed Services | Asset Management | Desktop Management | Technology Assessments | Network Management | Our Process | TCG Online Store